Delivery times

We aim to fulfill and dispatch all order in stock within 1-3 working days. Once we’ve sent the order, the delivery time will depend on the destination and any external circumstances. We send all our parcels through Australia Post. Please visit their website to find out their estimated delivery times.

Ordered items with 0 stock

Items on order are available at the distributor. As soon as we receive an order we make a request to the distributor to provide the item. This usually takes 2 – 3 business days. When we recieve the item we will send it to you immediately. Please allow for 7 – 10 working days for ordered items with 0 stock.

If the item is not available at the distributor – or if it will take longer than usual, we will contact you and issue a refund on request.

 

Shipping costs

  • Australia: $7.00 for a single book (additional $3 for each extra book). Free shipping for orders of $250.
  • Express post within Australia: $15.95, for parcels up to 3kg only
  • New Zealand: $15 flat rate
  • International (except New Zealand): $30 flat rate

Please note, shipping estimates on large orders may be revised.

All international deliveries are sent through Australia Post. For estimated freight and delivery times please visit their website: auspost.com.au/sending/send-overseas

The Chestnut Tree Bookshop accepts direct bank transfers.

Redeeming gift cards & online gift vouchers

The Chestnut Tree Bookshop accepts Australian Booksellers Association gift cards. Simply enter the barcode on the back of your gift card or the barcode on your online voucher when you proceed through checkout.